Privacy Policy

Effective Date: July 1, 2025

Home Stairlift (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your choices regarding our use of your information.

1. Information We Collect

When you visit our website, fill out a contact form, or communicate with us, we may collect the following personal information:

• Full Name

• Phone Number

• Email Address

We may also collect non-personal information such as browser type, device information, and website usage data through cookies or similar technologies.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To respond to your inquiries and provide product or service information

• To follow up with marketing communications, including emails, phone calls, and text/SMS messages

• To improve our website, products, and services

• To maintain business operations and customer records

By providing your information, you agree to receive marketing communications, including text messages, from Home Stairlift. Message and data rates may apply. Consent is not a condition of purchase.

3. Text and SMS Communications

If you opt in to receive text or SMS communications, we may send you occasional promotional messages or updates related to our services.

You may opt out at any time by replying “STOP” to any SMS message.

4. Consent Is Not a Condition of Purchase

Your decision to provide contact information for marketing purposes is entirely voluntary. Providing consent to receive communications is not a condition of purchasing any products or services.

5. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our website, deliver services, or communicate with you—only to the extent necessary and under strict confidentiality agreements.

6. Data Security and Retention

We use commercially reasonable measures to protect your information from unauthorized access, loss, or misuse. Your data is stored in secure environments and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Updates to This Policy

This Privacy Policy may be updated from time to time. All changes will be posted on this page with the updated effective date. Your continued use of our website and services constitutes your acceptance of any changes.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Home Stairlift

910 Rowntree Dairy Rd, Unit 2
Woodbridge, ON L4L 5W4

Email: info@homestairlift.ca